LEARNING CHANGE MANAGEMENT BY DOING
Applied Change Management
October 02- 03, 2002
NOVOTEL CENTURY HOTEL w KUALA LUMPUR

Course introduces to change management from a practical point of view to help future managers who are concerned with change to become people involved in the effort to change.  

Make it happen with
Prof Dr Karl Wagner
Author of the book "Practical Leadership"
Managerial Social Scientist 

Specialist in Teamwork, Change Management and Leadership

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W H Y  A T T E N D

The winds of change are blowing everywhere on earth: new market strategies to satisfy the customers’ needs are required. Increasing competition due to internationalisation has to be faced as well as the shortage of resources. Moreover, the use new information technologies sometimes cause tremendous difficulties regarding the workforce’s receptivity. Both external and internal issues force organisations to adjust their structures and their processes.

But how to change if an organisation experiences difficulties in keeping up? How do people living within the organization look at change: to which degree is the corporate culture and are working groups able to cope with it?

95% of all organisations are caught up in normal everyday life work. Only if change seems to be inevitable, they try to react so to speak “just in time”. Often employing a mere top-down approach, they do not anticipate and plan change including bottom-up perspectives from internal and external customers.

The course introduces to change management from a practical point of view to help future managers who are concerned with change to become people involved in the effort to change. Accordingly, the participants become sensitive to costs triggered by traditional change behaviour. The course will shed light on an alternative by constructively and trustfully combining top-down and bottom-up approaches.

Since professional teamwork is one of the clues to modern change management, participants work together in sub-teams to define concrete agenda for practical work. The course will end up focussing on goal agreements as a must and the ultimate consequence of modern change management.

 


W H O  S H O U L D  A T T E N D


Everybody within the company who is involved in the company‘s strive to change: Managing directors, heads of departments, HR-directors, supervisors who are willing to trigger change by utilizing a scientific approach!

Individuals who want to enhance their ability to change themselves or who want to work on the team

Researchers and academics interested in the practical application of change management to assist as observers and feedback-givers.
 

TEAM ATTENDANCE HIGHLY RECOMMENDED
This is to facilitate successful implementation of the theory learned and establish a common framework to practice in real-life environmen
t.

Certificate of Participation will be awarded.
 

P R O G R A M   C O N T E N T

• Shifting from a traditional to a strategic change approach: what is Applied Change Management?

• Chances and risks of change management

• Change Management as a permanent process (CIP, KAIZEN)

• Understanding the maladjusted forces of traditional change management and the benefits of modern approach Technical and social-emotional prerequisites

• Why and how practically apply change management from the perspective of a change agent

• Teamwork as the kingpin for any reengineering process

• Strategy for differentiating, personalizing and customizing the team: Profiling different personalities to fit for change management teams

• How to build a change management team

• 7 success factors of change management in practice

• Feedback session by observers

• The core of applied change management: Ideal types of decision-making and how to tackle

• Commitment: Goal agreements and follow-up

• Digital camera minutes of main results

T H E  E X P E R T
Prof Dr Karl Wagner 

   PROF. DR. KARL WAGNER graduated with a Diploma (similar to Master Degree) both in Sociology and Business Administration, which he received from the University of Munich in 1987. Since 1991, he had held several senior positions in the corporate sector before he became a lecturer at the University of Applied Sciences Rosenheim / Germany in 1993. Together with his partners, Prof. Wagner provides consultancy and training primarily in the field of human resource management, leadership and change management. He was awarded a scholarship of the German Academic Exchange Service to research the former German Democratic Republic in Berlin. By his thesis on that topic, he took his German Ph.D. at the Faculty of Economy at the University of Münster in 1991 and spent the next three years as a HR-manager in industry. This was followed by another seven years of holding a tenure ship at the University of Applied Sciences Rosenheim, specialising again in HR-management and organisational development. Prof. Wagner also has been head of the study branch on Human Resource Management. 

    Prof. Wagner was also responsible for the conceptualisation, planning and implementation of several flexi-time models in German industry. One of them, conducted for one of the most excellent internationally operating office furniture producer, saved the company 2.6 million RM within the first year of use. He is the founder president of the Human Resource Circle providing an Internet platform for both his graduates and HR-managers who collaborate with the University in terms of practical projects and recruitment. 

    Prof. Dr. Karl Wagner has served as a resource person on HR management and customer orientation projects to larger German companies like BMW, Steelcase Germany or the German Railway Company. Recently, he has conducted team workshops for some leading hospitals for professionals, teachers and students. During the last 3 years, Prof. Wagner has also received wide international exposure and reputation, especially in Malaysia and recently in Thailand. In 1998, during his sabbatical semester he was offered an internship for 1st Silicon, Kuching Sarawak. For this Malaysian-German joint venture building project - these days the tallest one in Malaysia’s semi-conductor-industry- he was responsible for team building and development. He became one of the initial lecturers when the new CMBA-program for University Malaysia Sarawak was launched in 1999.

    Prof. Dr. Karl Wagner is the author of the book: MODERN PRACTICAL LEADERSHIP. Prof. Wagner has served as a columnist in the Malaysian German Chamber quarterly magazine and also written numerous articles in many other magazines in Germany. In recognition of his expertise, he has been invited by UM and UNITEN to conduct seminars on Change Management for the private and the public sector in Malaysia. For Cathay Pacific Airways and 1st Silikon, he has worked on different team development projects. Together with his experiences in South East Asia, Prof. Wagner possesses wide-ranging experience at the hinge between advanced Business Administration and practical Social Science. Furthering on the applied side, he has delivered workshops for corporate organizations like TEC Asia, Malaysian-German Chamber of Commerce or the Pantai Hospital Group. 

 
R E G I S T R A T I O N   D E T A I L S
Date

Time

Venue

October 02 - 03, 2002

9.00am - 5.00pm

Novotel Century Hotel, Kuala Lumpur

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Fees
Early Bird
Incentives
RM1,280.00 per person, inclusive of course materials, lunches, refreshments
Take RM200 OFF the fee - register before September 27, 2002
Take another 10% OFF for 3 or more from the same organisation
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Reservation
Reservation can be made by telephone, telefax or by e-mail.  Registration is confirmed on receipt of registration form and payment must be cleared before program date.  If unable to do so due to government policy or company procedure, please advise late payment in writing.
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Policy
Cancellations are valid only in writing. Full refunds applicable if written notice is received at least 2 weeks before each program. A 25% cancellation fee will be levied for cancellations received less than 2 weeks before the program. No refunds after commencement of seminar. Substitutions are allowed.
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