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The
winds of change are blowing everywhere on earth: new market
strategies to satisfy the customers’ needs are required. Increasing
competition due to internationalisation has to be faced as well
as the shortage of resources. Moreover, the use new information
technologies sometimes cause tremendous difficulties regarding
the workforce’s receptivity. Both external and internal issues
force organisations to adjust their structures and their processes.
But
how to change if an organisation experiences difficulties in
keeping up? How do people living within the organization look
at change: to which degree is the corporate culture and are
working groups able to cope with it?
95%
of all organisations are caught up in normal everyday life work.
Only if change seems to be inevitable, they try to react so
to speak “just in time”. Often employing a mere top-down approach,
they do not anticipate and plan change including bottom-up perspectives
from internal and external customers.
The
course introduces to change management from a practical point
of view to help future managers who are concerned with change
to become people involved in the effort to change. Accordingly,
the participants become sensitive to costs triggered by traditional
change behaviour. The course will shed light on an alternative
by constructively and trustfully combining top-down and bottom-up
approaches.
Since
professional teamwork is one of the clues to modern change management,
participants work together in sub-teams to define concrete agenda
for practical work. The course will end up focussing on goal
agreements as a must and the ultimate consequence of modern
change management.
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• Everybody
within the company who is involved in the company‘s strive to change:
Managing directors, heads of departments, HR-directors, supervisors
who are willing to trigger change by utilizing a scientific approach!
• Individuals
who want to enhance their ability to change themselves or who want to
work on the team
• Researchers
and academics interested in the practical application of change management
to assist as observers and feedback-givers.
TEAM
ATTENDANCE HIGHLY RECOMMENDED
This is to facilitate successful implementation of the theory learned
and establish a common framework to practice in real-life environment.
Certificate
of Participation will
be awarded.
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• Shifting
from a traditional to a strategic change approach: what is Applied Change
Management?
• Chances
and risks of change management
• Change Management
as a permanent process (CIP, KAIZEN)
• Understanding
the maladjusted forces of traditional change management and the benefits
of modern approach Technical and social-emotional prerequisites
• Why and
how practically apply change management from the perspective of a change
agent
• Teamwork
as the kingpin for any reengineering process
• Strategy
for differentiating, personalizing and customizing the team: Profiling
different personalities to fit for change management teams
• How to build
a change management team
• 7 success
factors of change management in practice
• Feedback
session by observers
• The core
of applied change management: Ideal types of decision-making and how
to tackle
• Commitment:
Goal agreements and follow-up
• Digital
camera minutes of main results
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| Prof
Dr Karl Wagner
PROF. DR. KARL WAGNER graduated with a Diploma (similar to Master Degree)
both in Sociology and Business Administration, which he received from
the University of Munich in 1987. Since 1991, he had held several senior
positions in the corporate sector before he became a lecturer at the
University of Applied Sciences Rosenheim / Germany in 1993. Together
with his partners, Prof. Wagner provides consultancy and training primarily
in the field of human resource management, leadership and change management.
He was awarded a scholarship of the German Academic Exchange Service
to research the former German Democratic Republic in Berlin. By his
thesis on that topic, he took his German Ph.D. at the Faculty of Economy
at the University of Münster in 1991 and spent the next three years
as a HR-manager in industry. This was followed by another seven years
of holding a tenure ship at the University of Applied Sciences Rosenheim,
specialising again in HR-management and organisational development.
Prof. Wagner also has been head of the study branch on Human Resource
Management.
Prof. Wagner was also responsible for the conceptualisation, planning
and implementation of several flexi-time models in German industry.
One of them, conducted for one of the most excellent internationally
operating office furniture producer, saved the company 2.6 million RM
within the first year of use. He is the founder president of the Human
Resource Circle providing an Internet platform for both his graduates
and HR-managers who collaborate with the University in terms of practical
projects and recruitment.
Prof. Dr. Karl Wagner has served as a resource person on HR management
and customer orientation projects to larger German companies like BMW,
Steelcase Germany or the German Railway Company. Recently, he has conducted
team workshops for some leading hospitals for professionals, teachers
and students. During the last 3 years, Prof. Wagner has also received
wide international exposure and reputation, especially in Malaysia and
recently in Thailand. In 1998, during his sabbatical semester he was
offered an internship for 1st Silicon, Kuching Sarawak. For this Malaysian-German
joint venture building project - these days the tallest one in Malaysia’s
semi-conductor-industry- he was responsible for team building and development.
He became one of the initial lecturers when the new CMBA-program for
University Malaysia Sarawak was launched in 1999.
Prof. Dr. Karl Wagner is the author of the book: MODERN PRACTICAL LEADERSHIP.
Prof. Wagner has served as a columnist in the Malaysian German Chamber
quarterly magazine and also written numerous articles in many other
magazines in Germany. In recognition of his expertise, he has been invited
by UM and UNITEN to conduct seminars on Change Management for the private
and the public sector in Malaysia. For Cathay Pacific Airways and 1st
Silikon, he has worked on different team development projects. Together
with his experiences in South East Asia, Prof. Wagner possesses wide-ranging
experience at the hinge between advanced Business Administration and
practical Social Science. Furthering on the applied side, he has delivered
workshops for corporate organizations like TEC Asia, Malaysian-German
Chamber of Commerce or the Pantai Hospital Group.
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