Effective & Practical Management Skills

The overall performance and sustainability of companies affected by
the economic downturn has created new challenges. Managing people
in such times of turbulence require enhanced skills to stay afloat...
EFFECTIVE & PRACTICAL
MANAGEMENT SKILLS
IN A WORLD OF UNCERTAINTY
March 18-19 1998 w 9.00am - 5.00pm
Radisson Hotel, Shah Alam, Malaysia

A 2-Day Intensive Training to Increase
Your Productivity as a Manager
Led by highly sought-after speakers
and international consultants
RICHARD HOUGHTON
& JANET KELLY
With over 20 years of experience and having gone through
TWO recessions, Richard and Janet knows what it takes to build
teams of highly motivated and successful individuals.

Here's What They Say...

Supported by	Sponsor The Original Cotton Pants
Another World-Class Event brought to you by	Official Hotel

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Be an Effective Manager!

It is the performance and quality of managers that determines the survival and success of a business in today's competitive world. Managers are the dynamic life force who convert disorganised resources into useful business enterprises.

In every organisation, it is only effective management which can lead to purposeful, coordinated and goal-directed activity. Ineffective management could lead to high turnover and absenteeism, employee conflicts and disciplinary problems. Ultimately, you will have lower productivity and poor employee's morale in your organisation.

This two-day intensive course will provide you with practical knowledge you need to become an effective manager in your organisation. Each module in this highly dynamic program progressively builds competencies so that participants will be prepared to cope with day-to-day management situations and achieve productive results.

So, you just got to be there. Don't miss out this event presented by our highly competent speakers.

OBJECTIVES

Positively manage the changes at work
Effectively manage & motivate staff towards higher performance and productivity
Improve your staff skills by effective Assessment and Coaching
Overcome your shortage of time by managing more effectively
Effectively manage problems at work (and at home)
Reduce your Stress levels by learning how to deal with it
Build a "personalised" Action Plan to create greater control of your life

THE BENEFITS

After attending the course you will:

Significantly enhance your Management skills
Add substantially to your ability to succeed
Improve staff effectiveness
Improve staff morale
Take control of your time
Correctly Manage stressful situations
Plan your future direction
Improve your quality of life by being in control

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This course is designed specifically for Managers and those at Management level and will take two full days. The attendees will have a desire to attain a higher level of control and a more focused, rewarding and successful career in Management.

Existing skills will be enhanced and lead to a platform for additional Managerial development regardless of the level currently attained.

TEAM ATTENDANCE HIGHLY RECOMMENDED
This is to facilitate successful implementation of the knowledge acquired from the programs. An incentive will be given for 3 or more persons from the same organization registering for the same program.

What Past Participants Say...

I've learned many new techniques in management for the future tasks. Good experience...
Mohd Azmi Zani, Cement Industries of M'sia

Gained knowledge and understanding on what skills are required to be a good manager and manage department effectively...
Mutiara Adnan, Petronas Mitco Japan Sdn Bhd

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1. MANAGING AND MOTIVATING STAFF

How to run effective meetings
Getting the 'best' from each member of staff
The importance of reports and how to use them
Motivate different people in different ways

2. ASSESSING AND COACHING

How to improve the performance of your staff
How to identify what you are assessing and why
Ways to effectively and constructively coach
Monitor and record the progress being made

3. TIME MANAGEMENT

Preparatory exercises for maximum effect
Complete analysis of where time is currently spent
Guidance on how to maximise use of time
Very much a 'hands on' session learning new way to manage

4. STRESS MANAGEMENT

Preparatory work to complete for maximum effect
Analysis of where/why the stress is generated
Guidance on ways to deal with the situation
Very much a 'personal' session learning how to identify and manage stress in the work and social environment.

5. ACTION PLANS

How to re-evaluate what you are currently doing & areas to change
Guidance in the ways to implement constructive changes
Consideration given to the people and skills required
Conceiveable plans to ensure achieveable and effective results

Certificate of Participation
personally signed by Richard Houghton
& Janet Kelly will be awarded
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Seminar Details

Venue	Radisson Hotel, Shah Alam, Malaysia
Date	March 18-19 1998 w 9.00am - 5.00pm
Fee	RM1,480 per person. Inclusive of seminar materials, lunches and refreshments for the duration of the seminar
Group Discount	RM1,380.00 per person for 3 or more people from the same organization.
Cancellation Policy	Cancellations are valid only in writing (either through fax or mail). Full refunds applicable if written notice is received at least 2 weeks before each program. A 25% cancellation fee will be levied for cancellations received less than 2 weeks before the program. No refunds after commencement of seminar. Substitutions are allowed.
SBL SCHEME HRD COUNCIL	RAYMA is an Approved Training Provider with HRDC whereby approved training programs can qualify for 75% rebate of the fee. Please apply through your HR Department at least 30 days in advance of the program.
THE RAYMA GUARANTEE	A full refund to you if we do not deliver what we promised. Just turn in your workbook to us at the end of the day!
REGISTRATION & ENQUIRIES	RAYMA Management Consultants (M'sia) Sdn Bhd 2B Jalan SS24/13, Taman Megah, 47301 Petaling Jaya Selangor Darul Ehsan, Malaysia Tel: +60 3 7044 666 Fax: +60 3 7044 484 E-mail: raymaseminar@po.jaring.my Contact: Wendy Song

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